Notices

EXCITING UPDATES FROM PARADISE!

Kia Orana from our beautiful Cook Islands sister resorts!

We're thrilled to share some exciting news from The Rarotongan Beach Resort & Lagoonarium, Sanctuary Rarotonga-on the beach Adults Only, and Aitutaki Lagoon Private Island Resort Adults Only.

DOUBLE THE ISLAND MAGIC! 

Get ready for twice the excitement! Starting Thursday, 28 August 2025, The Rarotongan Beach Resort & Lagoonarium now hosts our spectacular "Legends of Polynesia" Drum Dance Show & Island Feast TWICE WEEKLY - every Monday and Thursday from 6:30-9:00pm!

Experience authentic Polynesian culture, mesmerizing drum performances, and a delicious island feast!

  • Adults (12+): NZ$99
  • Children (3-11): NZ$45
  • Little ones (0-2): FREE!

Reservations essential - exclusively for our in-house resort guests

EXCLUSIVE RESORT ACCESS

To ensure the ultimate peaceful getaway for our guests, all resort facilities at all 3 sister resorts are exclusively for registered in-house guests only. This means more space, privacy, and tranquillity for you as our guest to enjoy our pools, beach facilities, restaurants, spa, and all amenities without crowds.

 EXTENDED STAY BENEFITS

Make the most of paradise with our new minimum stay requirements at all 3 sister resorts:

  • Until March 31, 2026: 2-night minimum stay
  • From April 1, 2026: 3-night minimum stay

More time to unwind, explore, and create unforgettable memories!

GOING CASHLESS FOR YOUR CONVENIENCE

From 01 September 2025 enjoy faster, more secure service with our fully cashless experience across all 3 resorts.

Accepted Payment Methods:

  • Room charging to your guest account (payable by credit/debit card anytime during your stay or at check-out)
  • Visa (including Visa Debit)
  • Mastercard (including Debit Mastercard)
  • American Express
  • Contactless PayWave/Tap & Go (Visa, Mastercard, AMEX, Apple Pay, Google Pay, Samsung Pay)

Important Notes:

  • Credit card guarantee or NZ$100 bond per day required for room charging
  • No credit card surcharges applied by the Resort (check with your bank regarding any fees)
  • ATMs available at The Rarotongan Lobby and throughout Rarotonga & Aitutaki, including both Airports
  • Some local, domestic-only debit cards may not be supported in the Cook Islands - please check with your bank

We look forward to welcoming you to our beautiful paradise islands for your wonderful getaway!

THE RAROTONGAN’S GUEST ACCESS POLICY  

To ensure the privacy, comfort and security of our in-house guests, access to The Rarotongan Beach Resort & Lagoonarium and all its facilities & services is strictly reserved for registered guests only.

This includes:
• Restaurants, Bars, Island Night & Guest Lounges
• Swimming Pool
• Beach Sun Loungers, Stand-Up Paddle Boards, Kayaks & Snorkelling Gear
• Activities Programme, Games Room, Gym, Tennis & Beach Volleyball Courts
• Moko Kids Club & Little Dolphins Mini Water Park
• SpaPolynesia
• Resort Gardens & Grounds
• All other Resort Amenities & Services
NO BEACH ACCESS VIA RESORT.
Day Passes not available.
Staff on-site, Security Officers & Cameras operating 24/7.
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Visiting a Guest?
Meeting someone staying with us, or attending a wedding or event? Please visit Reception, where our team will register you as their guest for the day. Visits available from 12noon to 9pm; one visitor per in-house guest please.  
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Interested in Staying With Us?
We welcome prospective guests for guided site inspections, available Monday to Friday at 4pm by appointment.
Please contact us in advance to schedule your visit.
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Local Residents & Te Arakura Landowners
Ask us about our special local accommodation rates:
Email: reservations@therarotongan.com
Phone: (+682) 25 800
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Meitaki Ma’ata!
Thank you for helping us maintain a peaceful and private paradise for our guests.

 

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COVID-19 POLICY 

The Cook Islands Government currently has no COVID-19 restrictions for visitors entering the Cook Islands.  However, as a responsible visitor, we do ask that guests complete a COVID-19 test before coming to the Cook Islands.  

If you test positive for COVID-19 we would ask that you reschedule your visit.  For guests that start to show COVID-19 symptoms after arriving in the Cook Islands, we provide COVID-19 RAT tests at Reception.  

We ask that any guests that do test positive for COVID-19 to let us know via Reception, self isolate in their rooms, to wear a face mask and maintain a two metre distance from others when out of the room , order room service for meals and vacate their room for housekeeping service.